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Terms and Conditions

A2Z Industrial website is operated by ESVV, LLC (Dba A2Z Industrial Distributor), located in Aurora,Ohio. Placement of an order on A2Z Industrial Distributor website, or any other action made to secure a transaction for the sale of goods from A2Z Industrial Distributor, subjects Customer to the following Terms and Conditions. The Terms and Conditions are subject to change without prior notice. The Terms and Conditions posted on the site at the time Customer initially places or modifies an order will govern the order in question. No course of prior dealings between the parties and no usage of trade will be relevant to determine the meaning of these Terms and Conditions of sale or any purchase order or invoice related thereto.

Governing Law

These Terms and Conditions of sale constitute the entire agreement between Customer and A2Z Industrial Distributor. Relating to the Terms and Conditions of sale of products on the website. The Terms and Conditions of sale are limited to those contained herein. Any additional or different terms in any forms delivered by Customer are hereby deemed to be material alterations and notice of objection to them and rejection of them is hereby given. Additional or different Terms and Conditions contained in any Customer issued purchase order will be null and void.These Terms and Conditions and any sale of products or services here under will be governed by the laws of the state of Ohio, without regard to conflicts of laws rules. Any arbitration, enforcement of an arbitration or litigation will be brought exclusively in Summit County, Ohio, and Customer consents to the jurisdiction of the Federal and State courts located there in, submits to the jurisdiction thereof and waives the right to change venue. Customer further consents to the exercise of personal jurisdiction by any such court with respect to any such proceeding. Except in the case of nonpayment, neither party may institute any action in any form arising out of these Terms and Conditions more than one (1) year after the cause of action has arisen.

Disclaimer of Warranty

Buyer acknowledges that A2Z Industrial Distributor is not the manufacturer of the products purchased by Buyer here under and the only warranties offered are those of the manufacturer, not A2Z Industrial Distributor. In purchasing the products, Buyer is relying on the manufacturer's specifications only and is not relying on any statements or specifications in description, pictures or other illustrations representing the products that may be provided by A2Z Industrial Distributor. Please Note: A2Z Industrial Distributor is not responsible for "exact" sizes standard size tolerances apply. A2Z Industrial Distributor disclaims all warranties including, but not limited to, express warranties and implied warranties of merchant-ability and fitness for a particular purpose. In some instances the product purchased may contain a manufacturer’s warranty. In such cases any repairs or replacements are to be decided and handled by the manufacturer solely as they see fit. A2Z Industrial Distributor will not be liable for any such repairs, replacements, costs of replacements or the merchandise itself.In no event shall A2Z Industrial Distributor be liable to Buyer for indirect, special or consequential damages or for loss of anticipated profits on any claim of any kind resulting from any order hereunder.Nor will A2Z Industrial Distributor be responsible for any costs pertaining to the shipping and handling of any such merchandise. A2Z Industrial Distributor sole responsibility in such cases where the manufacturer has provided a warranty will be to contact the manufacturer on Customer’s behalf. Once the manufacturer is notified, A2Z Industrial Distributor is released of all other duties.

Limitation of Liability

A2Z Industrial Distributor will not be liable for lost profits, loss of business or any consequential, special, indirect or punitive damages, even if A2Z Industrial Distributor has been made aware of the possibility of such claims or damages, or for any claim by any third party against A2Z Industrial Distributor or its Customer. In all circumstances, A2Z Industrial Distributor's maximum liability is limited to the purchase price of the products sold. A2Z Industrial Distributor shall not, under any circumstances, be liable for damage to possessions or for any injury. A2Z Industrial Distributor will not be liable, for any reason, upon any claim or action in contract, tort, indemnity, or contribution, or other claims relating to the products it sells which exceeds this liability limit. A2Z Industrial Distributor assumes no responsibility for defect, or damage of products which are used in a manner other than the intended purpose.


Products are represented according to the descriptions and specifications provided by their manufacturer. Adjustments to product description can be made by A2Z Industrial Distributor for reasons including, but not limited to, product modifications, errors in advertisements and other extenuating circumstances. A2Z Industrial Distributor does not guarantee or provide warranty for any of the content displayed on this website. While it is A2Z Industrial Distributor goal to keep the information on the website as precise as possible, the website may be subject to technical and contextual falsities. This includes, but is not limited to, visual representation of products. The color presented on Customer’s computer screen may not be the true color of the product. Due to variations in monitors and color settings, what Customer sees will vary from one screen to another.


Prices are subject to change. Adjustments to prices can be made by A2Z Industrial Distributor for reasons including, but not limited to manufacturer price changes, changing market conditions, advertisement errors and other extenuating circumstances. A2Z Industrial Distributor will not adjust price of any product or service purchased prior to price adjustment. A2Z Industrial Distributor reserves the right to ship a replacement item without notice to Customer, providing the replacement item is of an equal or greater price than the item replaced, and the specifications of the replacement item are equal to or greater than of the original item ordered.


No coupon may be used in conjunction with any other offer. One coupon per order Coupons are valid for online orders only – coupons are not applicable to orders placed via phone. Coupons are non-transferable. Coupons are not valid with any instant savings (free shipping, discounted items) offer. Coupons have no cash value. All coupons must be used at time of order. Tax (where applicable), processing and service fees, and shipping are not included in coupon savings. Void where prohibited. To qualify for discount, entire order must be shipping to single address. Coupons not valid on any special order item – not all special order items are marked as such. “Special Order” status is left to the discretion of coupon issuer (A2Z Industrial Distributor)


Orders are not binding upon A2Z Industrial Distributor until accepted by A2Z Industrial Distributor. A2Z Industrial Distributor reserves the right to cancel any order for any reason. Any order is subject to product availability. Therefore, A2Z Industrial Distributor cannot guarantee that it will be able to fulfill any order. All products are considered to be In-Stock, unless otherwise stated as Special or Custom Order; however there may be a lead-time, dependent upon manufacturer availability. Customer must claim any exemption from tax at the time of purchase and provide the necessary supporting documentation prior to the order being processed. Customer consents to receiving electronic records pertaining to his order, which may be provided via a web browser or e-mail application connected to the Internet. Individual consumers may withdraw consent to receiving electronic records or have the record provided in non-electronic form by contacting A2Z Industrial Distributor at the address provided above.


Customer agrees to pay the total purchase price for the products plus sales tax, if applicable, and shipping charges, including shipping charges that are billed to A2Z Industrial Distributor as a result of using Customer's carrier account number. Terms of payment are within A2Z Industrial Distributor sole discretion. If Net Terms were extended to Customer, invoices are due and payable within the time period specified on the invoice, counted from the date of invoice.


A2Z Industrial Distributor will process any order received within 24 business hours after it was placed. Processing includes verifying any information that may be incorrect and charging the credit card. Weekends and holidays may extend this timeframe; A2Z Industrial Distributor is closed Saturday and Sunday.For items that are out of stock, you will be notified of your order status within 24 to 48 hours (excluding weekends and holidays).

Shipping Information

A2Z Industrial Distributor will ship any order within approximately three to five business days after it is processed. An e-mail with the tracking number will be sent to the email address provided by the Customer on the order receipt, upon the shipment of the order. A2Z Industrial Distributor uses US Postal Service, UPS or FedEx as carriers. It is at the discretion of A2Z Industrial Distributor as to the carrier to use, depending on the size of the package, type of product, as well as destination. If any of the carriers do not delivery to the shipping address provided by Customer, or the Customer has a preference as to the method of shipping, it is Customer's responsibility to note in the comment area as to the carrier preference. We do not offer Expedited Shipping. It is at the discretion of A2Z Industrial Distributor to determine whether an item is able to ship by expedited service. Hazardous and Flammable materials must be shipped by Ground Transportation only. Orders shipped via Ground day on Thursday, or on Friday, will be delivered on the following Monday. If for any reason the shipment of an order is delayed Customer will be notified about it via e-mail. If an order is needed within a specific time frame, the Customer should contact A2Z Industrial Distributor at 855-676-0510 or prior to order processing.In the rare instance that a package is delayed or lost-in-transit: Domestic packages shipped by USPS Priority Mail, USPS First Class, or USPS Parcel Post require a waiting period of 21 days from the date-of-shipment to be considered “lost in transit”. If a package is in-transit for longer than 10 business days from ship-date, and the customer would like the package reshipped before the 21-day period, a second order will need to be placed. The Customer can then choose to keep, or return, the original package if/when it is delivered. If the customer would like a replacement order shipped after the 21-day mark, the order will be reshipped free of charge.International packages shipped by USPS Priority Mail International require a waiting period of 45 days from the date-of-shipment to be considered “lost in transit”. If a package is in-transit for longer than 15 business days from ship-date, and the customer would like the package reshipped, a second order will need to be placed. If the customer would like a replacement order shipped after the 45-day mark, the order will be reshipped free of charge, as long as a Lost Package Letter is provided to A2Z Industrial Distributor by the Customer.

International Shipping Information

A2Z Industrial Distributor is unable to ship all Ultra-Ever Dry products Internationally or to Freight Forwarding companies. Federal and International Regulations require that Ultra Ever-Dry is shipped according to IATA (International Air Transport Association), IMO (International Marine Organization) and DOT (Department of Transportation) Dangerous Goods Regulations. Like many other coatings and paint products, Ultra Ever-Dry is classified as follows: Hazmat 3, UN1263 Paint, PGII (Flammable Liquid). Which cannot be shipped in any UPS, FedEx, DHL, USPS packaging.

Free Shipping Offers

Free Shipping Offers apply only to products shipped within 48 contiguous United States. Eligible for Free Shipping Offer product is identified as such on the web page from which it is purchased. Free Shipping Offer does not apply to any other product not identified as a subject to such offer. In the event products offered for Free Shipping and products subject to regular shipping charges are purchased on the same order, the freight charge will appear on the invoice. It will reflect the shipping charge for the product subject to regular shipping charges only, while the product offered for Free Shipping will not incur any shipping charges. If a product originally shipped under Free Shipping Offer is returned for preference, Customer is responsible for actual shipping charges incurred by A2Z Industrial Distributor. All returns on orders placed under "Free Shipping" offers will incur shipping charge deduction in addition to standard restocking fees.

Delivery Time

A2Z Industrial Distributor will not be responsible for any delays in delivery which result from any circumstances beyond its control, including without limitation, product unavailability, carrier delays, delays due to fire, severe weather conditions, failure of power, labor problems, acts of war, terrorism, general insurrection, acts of God or Acts of any government or agency.If a shipment is not received, it must be reported within 20 days of the date the shipment left A2Z Industrial Distributor facilities. Any missing shipment reported after this amount of time has passed will not be investigated, nor will A2Z Industrial Distributor be held liable for the shipment or any costs directly or indirectly associated. Once notified of a missing shipment, A2Z Industrial Distributor will contact the carrier and open an investigation in attempt to trace the package. A2Z Industrial Distributor will handle all missing shipments in accordance with the findings of the carrier investigation. A2Z Industrial Distributor does not require a signature for delivery. If the Customer wishes a delivery with required signature, A2Z Industrial Distributor must be informed of this at the time of the order. Signature fees may apply.It is Customer's responsibility to provide A2Z Industrial Distributor with a deliverable shipping address. If an order is returned to A2Z Industrial Distributor because the shipping address provided by the Customer was deemed "undeliverable" by a carrier, an additional shipping charge will be applied to ship the package to the Customer again. If the Customer chooses not to have the package reshipped, the order will be treated as a standard return as described in these Terms and Conditions, and the original shipping charges will not be refunded. Any fees imposed by a carrier for corrections of an incomplete or wrong shipping address provided by Customer will entail a charge of $12.00, and/or any applicable shipping charges, to the credit card provided. It is the Customer's responsibility to make sure the correct billing and shipping addresses have been provided at the time the order is placed, including necessary suite, building, or apartment numbers. Refusal of delivery will not prevent original shipping charges, return shipping fees or any restocking fees from being deducted from a refund. Refusal of a package is treated as a Standard Return, as outlined below.

Missing, Mislabeled, or Incorrect Item(s)

In the very unlikely situation of a missing, mislabeled, or incorrect product, A2Z Industrial Distributor will need to be able to investigate the case. For this purpose: all missing, mislabeled, or incorrect items must be reported to or 855-676-0510 within three (3) business days of receipt of shipment. No instance of missing, mislabeled, or incorrect product(s) will be investigated, and A2Z Industrial Distributor will not be able to ship any missing or replace any mislabeled or incorrect product(s) reported after this time. A2Z Industrial Distributor may request photo documentation from the Customer in an instance of a mislabeled or incorrect item. A2Z Industrial Distributor will not issue any reimbursements for missing items purchased by the Customer. If an item is missing from the order, the Customer must contact A2Z Industrial Distributor directly to resolve the issue.

Export Sales

Any product sold or distributed under these Terms and Conditions of sale may not be exported or re-exported to countries, entities and persons that are ineligible under United States law to receive United States commodities, technology and/or software. In addition, manufacturers' warranties for exported products may vary or may be null and void for products exported outside the United States.

Tax Estimation Detail

Sales tax is not separately calculated and collected in connection with items ordered from A2Z Industrial Distributor through the Site unless explicitly indicated as such in the ordering process. Items ordered from A2Z Industrial Distributor may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from A2Z Industrial Distributor through the Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.Tax is assessed by on the behalf of A2Z Industrial Distributor. Tax is assessed in the State of Ohio only. We do not charge Tax any other state besides Ohio.

Import Tax Policy

A2Z Industrial Distributor is not liable for an import taxes levied by each country. The package may be destroyed or otherwise disposed of by authorities should customer decline to pay import or customs tax levied by the country. Once a package leaves the United States, we are not responsible for any lost or destroyed packages. You will not be entitled to any refund in this event.

Intellectual Property

All text, graphics, button icons, images, and software (collectively, "Content"), belongs exclusively to ESVV,LLC or its affiliates. The collection, arrangement, and assembly of all Content on this Site (the "Compilation") belongs exclusively to ESVV, LLC or its affiliates. All software used on this Site (the "Software") is the property of ESVV, LLC its affiliates or its Software suppliers. The Content, the Compilation and the Software are all protected by U.S. and international copyright laws. A2ZID.COM, ESVV, LLC and other logos, slogans, trade names or words are registered trademarks, trademarks or service marks of ESVV, LLC its affiliates, suppliers, or third parties. The use of any of our trademarks or service marks without our express written consent is strictly prohibited. You may not use our trademarks or service marks in connection with any product or service in any way that is likely to cause confusion. You may not use our trademarks or service marks in any manner that disparages or discredits us. You may not use any of our trademarks or service marks in meta tags without prior explicit consent.